Last month our platform helped clients get feedback from over 170 customers. What is more important is that we identified 13 potentially unhappy customers than were promptly followed up with and had their situations resolved.
Automated Review and Feedback platform.
A Hassle-Free Way to Get Customer Feedback, Testimonials and Online Reviews, Automatically.
COLLECT FEEDBACK AND REVIEWS
Our feedback system helps you gather feedback and identify issues all while sharing positive reviews and testimonials.
MONITOR ONLINE REVIEWS
Real Time monitoring of online reviews and customer satisfaction. Just like the big brands do.
SAVE TIME AND FOCUS ON YOUR BUSINESS.
Reduce the time and frustration of staying on top of feedback. Our automated system allows you to structure delivery of feedback surveys and set up custom alerts.
SHARE TESTIMONIALS AND REVIEWS
Easily add testimonials to your website, share reviews on Google+, Houzz, Facebook HomeStars, and more.
DESIGNED FOR MOBILE
Access your feedback from tablets and smartphones from anywhere, at any time.
EASILY IDENTIFY YOUR STRENGTHS AND WEAKNESSES
Through an open and continuous feedback program, you can identify areas and key employees that are doing an excellent job. You can also quickly highlight areas that need improvement ~ before they become a problem.
It starts with an email
Enter your client’s name and email address and the Automated Review and Feedback platform, andConstructingME takes care of the rest.
We will send out a customized, branded email or quick link to get feedback from your customer. Simple, fast and secure.
(The email can also be triggered by your existing CRM or point-of-sale system via an API)
Your Customer Provides Feedback
Customers that rate you highly will be asked to consider reviewing your business on review sites you have preselected for your company.
A poor customer experience can be captured in private so you can follow up with your client to resolve their problem. This can help manage a potential public negative experience.
- Private feedback process
- Testimonials captured for your website
- Local SEO advantage due to Schema.org review markup (this is a format that Google can understand is a review vs. regular text content)
Encourage Online Reviews
ConstructingME will provide direct links to your Google+ Local page, Yelp profile, Facebook page, and dozens of other business profile pages including;
- HomeAdvisor and many more.
Need a link to a new site or one we may not of heard of? We can typically add a new link, in as little as 48hrs.
Happy Customers will be able to easily review your business online.
Reporting and Guidance
As an Automated Review and Feedback platform, ConstrucingME gives you a single, easy-to-manage dashboard that makes it easy to spot trouble areas, build on strengths, manage your online reputation, and grow your business.